Revenue Operations Manager

PayGround is looking for a seasoned Revenue Operations Manager with a ‘team first’ mentality. You’ll have the unique opportunity of:

1. being part of a fun/purpose driven culture
2. contributing towards the foundation of the PayGround brand

We are primed for growth and are searching for the most talented and innovative people to join our team and help grow PayGround in becoming a household name.

About Us

PayGround is a technology company innovating the way people pay healthcare providers. We’re a group of caring, fun, and (we like to think) talented people setting out to solve some pretty stupid problems that shouldn’t exist in 2023. Come join us and be a part of it.

About the Role

The Revenue Operations Manager will play an integral role in orchestrating PayGround’s go-to-market strategy and execution. This individual will work closely with members of the sales, marketing, and operations teams, as well as leaders across the organization, to effectively plan, forecast, socialize, and align software tools across our sales and marketing processes. The RevOps Manager will also assist the sales team in setting up, formatting and sending proposals, agreements and other documentation needed from customers. The ideal candidate will be a strategic thinker with strong attention to detail, a problem solver, and ultimately a great team player who likes to develop a spirit of winning across a growth minded company.

Responsibilities

• Support the strategy, planning, and execution of company leadership
• Optimize our sales process and the way we measure results
• Identify, implement, manage, and optimize software tools to maximize both process and cost effectiveness
  Including serving as the company’s Salesforce and Pardot Administrator, owning its successful utilization across the organization
• Design, implement, and manage sales forecasting processes
• Identify and lead improvements to GTM team processes
• Facilitate sales pipeline reviews
• Develop and maintain standardized Sales and Marketing KPIs that can be actioned upon to achieve the company’s growth goals
• Maintain sales territories
• Deliver data-driven insights and recommendations to the leadership team
• Assist the sales team in optimizing the sales proposal and agreement processes

• Assist in developing sales tools to support the selling process
• Partner with PayGround’s Customer Success team for the customer onboarding process, assisting with the ‘handoff’ from sales to support
• Partner with leadership and clearly communicate progress on company initiatives to internal and external stakeholders 
• Maintain customer sales documents in company repositories in accordance with company policies
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Staying current with new Salesforce releases and necessary updates
• Assisting in the gathering of market feedback, to better position the company for future success
• Work within an office environment four days per week (PayGround HQ in Gilbert, AZ), option to work from home one day per week.

Qualifications

You thrive working in a fast-paced, high performing environment and enjoy working on a variety of projects. You have 3-7 years of experience as a revenue operations specialist or manager (or similar position) with broad capabilities, including:

• Salesforce certification required 
• Pardot certification needed but not required (may ask to gain certification once employed)
• Familiar with B.I. tools like Amazon Quicksight or Tableau 
• Proven experience in exceeding expectations, being a self-starter, and highly motivated to WIN
• A proven track record as a collaborator and thought leader, working within a cross-functional team
• Strong communication skills, both written and oral
• Demonstrated ability to work solo as well as being a productive team member, making outbound calls every day
• Ability to deliver on both quality and innovation
• Creative problem solver – be able to define challenges, collect needed information and summarize insightful conclusions to then develop better customer acquisition strategies
• Well organized, strong time-management, communication and teamwork skills

Benefits

Our benefits package is designed to reward contribution and loyalty and to attract the kind of talented individuals who have their pick of employers. We offer a highly competitive package comprising: 

1. Competitive base salary 
2. Stock Options 
3. Core benefits including: full medical, dental, vision, matching 401K

If you’re interested in applying for this position, please forward your resume and cover letter to Drew Mercer at drew@payground.com.

Work Authorization

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.