Is Your EMS Agency Missing Out?
Is Your EMS Agency Missing Out?
EMS agencies deliver round-the-clock care, 365 days a year. These agencies provide the first (and sometimes only) point of care for rural and underserved communities. EMS (Emergency Medical Services) are a vital community service and the first line of critical response in the larger care continuum.
However, EMS organizations often struggle with the staggering costs of uncompensated care. Did you know that more than 13 percent of EMS services are unpaid or self-pay, leaving roughly $4.5 billion on the table every year? That’s a massive financial gap, and many EMS organizations are struggling to cope.
The Challenges EMS Agencies Face
- Staff and Administrative Strain
EMS administrative staff spend countless hours processing claims, sending paper statements and collecting small payments. A disproportionate amount of time is spent managing collections for relatively small balances. These administrative efforts prove inefficient and costly, leading to financial and emotional strain on the staff.
- Outdated, Non-Integrated Systems
The outdated systems that many EMS organizations utilize rely on manual processes and a long paper statement cycle. Patients wait 30 days or more to receive their first billing communication, which leads to frustration and confusion. Staff also spend an inordinate amount of time tracking manual bills and payments.
- Limited Payment Options for Patients
EMS services can be costly to the patient. Many agencies do not have the technological capabilities to offer digital-first payments or payment plans to make the experience easier for patients.
The PayGround Solution
PayGround partners with EMS agencies to scale and automate the staff and patient experiences. PayGround’s solutions transform the nature of EMS organizations.
- Improve Cash Flow with Automation
For EMS clients, PayGround automates digital outreach to patients, accelerating payments and ensuring a seamless, streamlined experience from start to finish.
- Simplify Billing
PayGround offers a digital-first solution that consolidates all your payments in one easy-to-use platform, giving you unparalleled visibility and efficiency.
- Boost Patient and Employee Satisfaction
PayGround’s flexible payment plans empower patients to manage their bills effectively, improving the likelihood of timely payments and reducing financial strain on both parties.
Take control of your EMS payment experience with PayGround’s modernized payment platform, designed to streamline processes, enhance patient interactions and improve financial outcomes for your EMS practice. Request a demo today!