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Blog

Cancer Survivors Day – Vivek’s Story

June 2, 2022

Today is Cancer Survivors Day, a day we celebrate annually here at PayGround. Our company’s origin started after our co-founder/CEO, Drew, battled and beat testicular cancer.
This year we are highlighting the story of Vivek, a dear friend of the PayGround family and someone who believed in and supported PayGround early on. Vivek was diagnosed with colon cancer in December 2020 and we are thrilled to say he recently had his 6-month scan and is cancer-free!

What Is PCI Compliance in Healthcare?

April 26, 2022

If your business uses credit cards to handle transactions, you probably need to make sure your IT and payment infrastructure is PCI compliant. However, understanding PCI compliance can be challenging. We’re here to make the process easy to understand. Take a look at our extensive guide below.

Are Venmo, Zelle, and PayPal HIPAA Compliant?

April 25, 2022

Healthcare practitioners are moving their way toward digital transactions too, utilizing forms of online bill pay. You might be wondering if it’s worth investing in a healthcare-specific payment platform or if something like Venmo, Zelle, or Payal can do the job. It’s hard to ignore the low-cost investment and brand familiarity these payment platforms provide, but the risk might not be worth the savings. Why?

What is HIPAA Compliance?

April 24, 2022

Healthcare can be a chaotic business. You need to constantly move sensitive personal information across hospitals, doctor’s offices, insurers, etc. Here at PayGround, we know the amount of grief our healthcare business partners go through when it comes to ensuring HIPAA compliance. If you’re new to HIPAA or just need a refresher, we’ll go through how to navigate these compliance rules in plain English.

4 Benefits of Digital-First Payment Requests

November 3, 2021

The payment experience is one of the biggest pain points for both customers and medical practices. Providing online bill pay and digital-first payment requests can help ease the pain, when offered as part of a thoughtful and seamless payment strategy. 25% of healthcare providers want to use more digital-first engagement channels, but only 15% are […]

Top 5 Reasons Patients Don't Pay Their Bills (And How An Online Payment Platform Can Help)

October 7, 2021

Getting patients to pay bills is a challenge. There are some ways to improve the process, such as using the best online payment service, storing card information and offering multiple ways to pay. But it’s hard to make the process foolproof.  Did you know that, as recently as 2016, 68% of patients with hospital bills […]

3 Pros of Using an Online Payment Platform for Patient Pre-Payment

September 29, 2021

When it comes to using an online payment platform to collect patient payments, the benefits are clear. More than 85% of patients want to pay medical bills electronically. They want to understand their costs upfront, and to settle those costs in a timely way.  That’s good for healthcare organizations. While many providers have had to […]

Is Cash Pay Healthcare The Future? How Providers Can Make HDHP Insurance Work

September 8, 2021

Cash pay healthcare is having a moment.  With more than half of Americans enrolled in high deductible healthcare plans, patients are — intentionally or not — choosing cash pay healthcare, at least until their high deductibles are met. That affects how practices manage patient payments, starting at or before the time of service. To understand […]

Introducing the New PayGround Brand – A Letter from our CEO

September 7, 2021

Today is a monumental day for PayGround! Today we go live with our new branding. We’re launching a new logo, color scheme — basically a whole new look and feel to everything you see from PayGround! This is an incredibly exciting season for our company — our strong and steady growth has brought on new […]

What Is Revenue Cycle Management? (And Why It’s More Important Than Ever)

August 24, 2021

What is revenue cycle management? And why is revenue cycle management important in healthcare?  Over the past 18 months, those questions were top of mind for many in the U.S. healthcare industry. During the COVID-19 pandemic, nearly 75% of hospitals and health systems adopted new revenue cycle management (RCM) technology to help their organization stay […]