Most clinics juggle more than one payment processor — a terminal at the front desk, a separate system for post-visit billing, maybe a third vendor for online payments. Each one adds cost, complexity, and reconciliation headaches, and none were built specifically for healthcare. The result is a fragmented environment that slows collections and frustrates patients and staff alike.
That fragmentation has a real cost. 85% of consumers prefer electronic payment, yet many clinics still route patients through outdated, disconnected systems never designed with their experience in mind. The practices with the strongest collections performance are the ones that have consolidated and modernized.
What Fragmented Payment Processing Actually Costs You
Multiple vendors mean multiple reconciliation problems — tracking what’s been collected and from whom becomes a manual task that eats staff hours. Every manual touchpoint (follow-up calls, manual posting, statement printing) raises your cost to collect. And when paying is inconvenient — a portal login, a mailed check, a phone call — patients delay. Clinics relying on paper or portal-only collection see A/R drag an average of 9.4 days longer than those using digital workflows.
How PayGround Simplifies Payment Processing for Clinics
PayGround consolidates payment processing into a single, healthcare-specific workflow — from point of sale through post-visit collections — integrating with your EHR and posting payments back automatically. This includes Online Payments featuring a branded payment page with no portal logins, Digital Requests for sending secure links via text or email, and Point of Sale Processing via on-site terminals. It also provides a Virtual Terminal for cloud-based remote or phone payments, customized Payment Plans, and a unified Dashboard & Reporting system to monitor every payment across all channels in one central location.
The result is a payment environment your billing team can actually manage, and one patient actually uses: 82% of PayGround patients pay within 3 days of a digital notification, with a median of 14 days from invoice to payment across our client base.
Real Results from PayGround Clients
Robert Dionne, CEO of Ultra EMS in Ohio, said, “The payment plan feature has become a pivotal tool for our organization.”
Dr. Busser from Norridge Foot & Ankle Clinic in Illinois said, “My patients appreciate the flexibility and transparency that the payment plan offers.”
Across our client base, practices that consolidate their payment processing with PayGround see a 23% increase in collections within the first 90 days, a 9.4-day reduction in A/R days, and 91% higher patient satisfaction. Less complexity, more collected, and a better experience for everyone involved.
Ready to simplify your payment processing and collect more in less time? Schedule your demo today and see how PayGround can streamline your clinic’s collections from day one.