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3 Reasons Contactless Payment Is Better For Healthcare Providers

How many of your patients want a contactless payment option? Today, the answer is most — no matter what kind of medicine you practice.

More than 80% of patients want to pay their healthcare bills online — and that’s a number that was established years before Coronavirus hit. Today, consumers are moving even faster toward digital payments in all aspects of life, and they don’t plan to go back. Here are 3 reasons contactless payment is better for healthcare providers.

3 Ways PayGround Improves Contactless Payment for Healthcare Providers

1. It’s Safer.

For many providers, terminals are already a thing of the past. It doesn’t feel safe anymore to be lining patients up to swipe germy credit cards, or to ask them to sign receipts with the same pen 10 other patients used. Contactless payment solutions like PayGround remove all of those unnecessary touches from the equation. 

With our system, your practice can: 

  • Accept payments onsite using a patient’s stored or new payment method, and also 
  • Allow patients to pay online or over the phone later. Whatever your patients prefer, you can offer it.

 

Bonus: Contactless payment is also safer in terms of security. It encourages fewer checks and mailed payments, both of which can easily compromise your patients’ banking information. 

2. It’s Faster.

Contactless payments are faster for healthcare providers in 2 ways:

  1. They’re faster to process because the transaction takes literal seconds, but also
  2.  They’re faster in terms of receiving payment because patients can pay how and where they want.

 

With PayGround’s card-on-file functionality, patients can save their bank or card information in the system and use it to pay for any visit, co-pay, etc. That allows your patients to securely skip the payment process as a whole — simply ask if they want to pay with the information on file. Or, for an added layer of traceability, ask them to use their phone, computer or tablet to pay so there’s a record of that approval. 

Bonus: At PayGround, our providers experience a 23% increase in collections within the first 90 days, so it won’t take long to see results. 

3. It’s Easier.

In addition to safety and speed, contactless payment offers your patients simplicity.

With a system like PayGround, patients can:

  • Set up an account and see all their bills in one dashboard
  • Grant family members access, which takes the burden off of staff when it comes to health information requests, and
  • Set up secure, recurring payments.

 

In recent years, automatic healthcare payments increased more than 350%. Patients want to be able to pay repetitive bills — weekly counseling appointments, physical therapy sessions — without having to input that information all over again.

Bonus: 88% of Americans who switch to contactless payment think it was relatively easy to do so. Giving your patients that option shows you’re looking toward the future. 

Ready To See How PayGround Can Set You Up With Contactless Payment?

Let us make the transition simple. Reach out today.