How would you like to reduce past-due balances, get paid faster, improve your client relationship and increase revenue? All of these benefits are possible to achieve when your business implements a user-friendly online bill pay system.

Finding an online payment platform that works best for your company isn’t just going to allow you to collect payments easier – it’s going to improve the financial health of your small business or independent medical practice overall.

Payment Collection Challenges

As an owner of a small business or independent healthcare practice, getting paid by customers is essential to your business. According to Forbes, one-third of all small business owners in the U.S. estimate that they have more than $20,000 in outstanding balances. The average is more than $53,000. That balance can trickle down and impact every aspect of your business, including growth. Another study showed that if all small businesses in the U.S. were paid on time, it would allow them to hire an additional 2.1 million employees.

While getting everyone to pay on time isn’t possible, getting a handle on your payment collection process is — but not if your system is antiquated. Sending out invoices in the mail and waiting for checks to arrive just doesn’t cut it anymore. Bottom line: you need to get paid, but you also need to keep your customers, clients and patients happy. That’s why online bill pay needs to be an option.

Online Bill Pay Benefits

Implementing an online bill pay system can encourage clients to pay you more efficiently. Online payment solutions like PayGround help take the stress out of the process by making it simple to administer. 

While PayGround mainly focuses on online payments, our platform also provides:

• Onsite payment (merchant services)
• Paper statements
• E-invoices
• Stored payment methods on file
• Web terminal
• Insurance reimbursement processing (healthcare customers)

A patient, client or customer has two ways to pay: 

1.  A paper statement 
2.  Quick pay through an e-invoice. 

Either way, the payment is collected online using a credit card, or an Automated Clearing House (ACH), which processes an eCheck. Payment options play a huge role not only in customer experience, but also business management. Having multiple payment options, like PayGround offers, actually increases the likelihood you’ll get paid on time because people can pay you anywhere and any way they want. Did you know 90% of medical patients prefer to pay their invoices online? It’s time to give them what they want.

The result? A better bill pay experience for your consumer and your business. Making the bill pay process easier for both sides ultimately allows you to collect payments easier and faster.

Client Relationship Improvement

Making money is the fun part of owning a business, but collecting the payments is never enjoyable. As a small business owner, keeping a good relationship with your clients is key, not only for repeat business, but also referrals. 

PayGround’s online bill pay and collection option removes much of the awkward in-person payment collection because clients and customers can do it themselves online. 

“PayGround has made it really easy to bill my agency clients,” says Stanley S., 105° West Design in Denver, Colorado. “I absolutely hate creating, sending and following-up on invoices. It puts a damper on every relationship. PayGround has given me a way around all of that without extra costs.” 

Ready to Make the Move to Online Bill Pay?

Let us improve your client relationships and revenue. PayGround’s online bill pay platform is easy to implement, simple to use, and affordable. Contact us to find out how we can help you take your business to the next level.