Podcast Ep. 04 – Healthcare Payments: Key Technical Insights with Joshua Silver
Podcast Ep. 04 – Healthcare Payments: Key Technical Insights with Joshua Silver
Are you meeting patients where they are with your healthcare payment platform and financing?
Joshua Silver is the CEO and founder of Rainforest, and today he joins us for a great discussion on the Healthcare Payment Network Podcast. In this episode, PayGround’s Andy Rellihan and Joshua explore the challenges of healthcare payments and billing for both patients and providers (hint: it’s nothing like retail or restaurant industries). They discuss what makes healthcare payments unique, how to prevent AI bad actors and fraud, and how to think outside the box with patient payments.
Joshua and Andy also dive into how we can build trust with patients. In the end, Joshua reminds us that it’s all about meeting patients where they are, offering them transparency, simple options, and the best customer care available.
Click here to watch the entire episode on YouTube with Joshua Silver from Rainforest.
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