Blog

As a medical practice, you’re in the healing business. But today more than ever, you’re also in the patient experience business. In the U.S., studies show that patients are starting to think of healthcare the same way they would any other commercial service. That means your practice is expected to offer care safely, efficiently and […]

Your small business needs a payment gateway, and your bank says they can do it all for you. But how robust is their payment solution? How easy to use? And how much does it cost? Here are 5 fundamental features independent payment solutions like PayGround offer that banks can’t. Payment Solution Plus #1: Easy Dashboard […]

Outsourcing payment collection to billing companies is common for medical practices. When the goal is cutting costs and improving efficiencies, billing companies can help — especially when paired with a payment collection solution like PayGround.  Here are # tips to help your practice build a solid foundation between billing companies and payment collection partners.   […]

A few weeks into the pandemic, it was obvious medical practices would be hit hard. Those that already had telehealth and online patient payment in place were at an advantage, of course, but none were safe.  Back in April, 97% of practices reported that COVID-19 was having a negative financial impact. Today, 79% continue to […]

As a business owner, your first priority has to be safety. By now, you’ve likely managed multiple changes to your model, from modifying your payment collection plan to remotely managing relationships.  Scaling up quickly can create gaps, especially if you’re trying to offer both traditional payment collection methods and contactless payments. But there are ways […]

How many of your patients want a contactless payment option? Today, the answer is most — no matter what kind of medicine you practice. More than 80% of patients want to pay their healthcare bills online — and that’s a number that was established years before Coronavirus hit. Today, consumers are moving even faster toward […]

Everyone’s been there: You get a bill in the mail, you put it on your desk or in your bag so you won’t forget to pay it, and then stuff — literal or figurative — piles up, and you do just that.  But as a business owner, you know how costly one forgotten bill can […]

As a small business owner, you know payment processing has changed. Old-school practices like writing checks, generating paper invoices and even swiping cards to complete transactions are being replaced. Online payment solutions are the path forward, now more than ever.  But how do you move forward if your bank account, staff or customers aren’t on […]

Nothing grinds a medical practice to a halt like overdue accounts. When payment collection doesn’t run smoothly, it affects your efficiency, your morale and your bottom line.  But how do you know which features will actually improve payment collection and help you get paid faster? Here are 3 features every small business should have. Feature […]

Customer feedback is one of the smartest ways to measure success. As a small business owner, that’s something you already know.  And it’s why we thought you might want to hear directly from the people who know PayGround’s payment collection platform best. Here are 5 perspectives — 4 from users and 1 from our founder […]