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In a typical year, patient payment trends change constantly — and 2020 has been anything but typical. In addition to the standard evolution of preferences, the flux surrounding COVID-19 has upended many healthcare operations. Still, there are some facts about patient payment priorities every provider should know. Here Are 7 Patient Payment Trends That Could […]

How would you like to reduce past-due balances, get paid faster, improve your client relationship and increase revenue? All of these benefits are possible to achieve when your business implements a user-friendly online bill pay system. Finding an online payment platform that works best for your company isn’t just going to allow you to collect […]

We hear about them too often: data breaches where credit card information stored online is accessible to hackers. According to IBM Security’s 2019 Data Breach Report, the average cost of a breach for organizations is $3.9 million, with healthcare being the most costly industry. This can deter some small businesses from wanting to modernize their […]

Options. When it comes to payment collection, that’s what you need, whether you’re an independent healthcare provider or a retail store. Yet many small businesses don’t know what to look for in merchant service providers. Did you know studies show that nearly half of small businesses don’t know what their credit card processing fee is?  […]

Every business owner’s been there: You think you got a great rate on your online bill pay system only to be stunned by all the hidden merchant service fees in your first invoice. It’s not uncommon for rate quotes to leave out 5 or even 10 fees that you will absolutely be responsible for paying […]

The US is being forced to adapt to a “new normal” very quickly. Whether for good or bad, this requires significant changes in technology and human behavior. These changes can especially be seen in purchasing, where contactless payment is now practically a requirement for any business looking to survive the new social and regulatory constraints. […]

After September 11th, 2001 our world looked significantly different than it did before. Cultural shifts, like a heightened sense of security at large events, were hard not to notice and are still prevalent today. The mindset of an entire population seemed to change because of one event. Which makes us think: what will our society […]

Greetings from PayGround Mercer HQ (the PayGround team, like many of you, are working from our homes). The world looks quite different these last several weeks. Covid-19 has caused great stress and uncertainty throughout our society. Last week, one of my very good friends here in Arizona lost his grandmother to this terrible virus. Another […]

If you own a small business that accepts credit cards, then PCI compliance is a term you have heard. But do you understand what it means? PCI compliance can be intimidating and hard to understand for business owners. That’s why we’re breaking down everything you need to know – from what is PCI compliance to […]

Independent healthcare providers know how important it is to optimize revenue collection from both insurance companies and patients. Timely and accurate collections are key to a healthy business, but it’s difficult to know the best path in the complex and ever-changing world of medical billing. Here are 4 key considerations to keep your bottom line […]